Shipping Policy

Thank you for shopping with trevoe.com. Below you will find detailed information about our shipping methods, delivery times, fees, and related policies.

1. Order Processing Time

  • Orders are processed within 1–3 business days after purchase.
  • All orders are processed within 3 business days.
  • Orders are typically shipped within 1–5 working days after processing.
  • Orders are handled in the sequence they are received.

Business days do not include weekends or public holidays.

2. Shipping Methods & Delivery Time

✅ Free Shipping (No Tracking)

  • Free on orders over $49.99
  • Estimated delivery time: 12–15 working days

✅ Standard Shipping (With Tracking)

  • Shipping fee: $5.99 (for orders under $49.99)
  • Estimated delivery time: 12–15 working days

Please note: Delivery times are estimates only. trevoe.com does not guarantee specific delivery dates.

3. Shipping Delays

Delivery delays may occur due to:

  • Incorrect or incomplete shipping information
  • Customs inspections or clearance procedures
  • Local postal service delays
  • Peak seasons or holidays
  • Force majeure events (natural disasters, global disruptions, etc.)

Customers are responsible for providing accurate shipping information at checkout. If incorrect or missing details are provided, delivery may be delayed.

We are not responsible for delays caused by customs clearance processes.

4. Delivery Method

Your order may be delivered by:

  • Your local postal service
  • A local courier company

If you are not available at the time of delivery, a notice card may be left with instructions on how to collect your package.

No reshipping arrangement will be made for packages returned due to:

  • Incorrect address
  • Incomplete address
  • Recipient unavailable
  • Failure to collect package

If reshipping is requested, additional shipping fees may apply.

5. International Shipping Restrictions

Currently, trevoe.com does not ship to the following locations:

  • Faroe Islands
  • Cayman Islands
  • US Virgin Islands
  • Northern Mariana Islands
  • British Virgin Islands
  • Turks and Caicos Islands
  • Solomon Islands
  • Falkland Islands
  • Marshall Islands
  • Reunion
  • Bouvet Island
  • Christmas Island
  • Cocos (Keeling) Islands
  • Cook Islands
  • Heard Island and McDonald Islands
  • Norfolk Island
  • Saint Martin
  • South Georgia and the South Sandwich Islands
  • United Arab Emirates
  • Israel
  • Iraq
  • Canary Islands
  • Saudi Arabia
  • South Africa

We reserve the right to update this list at any time.

6. Order Tracking

Once your order has shipped, a shipping confirmation email will be sent with tracking information (if applicable).

For economy shipping orders, you may track your order through:

  • TrackingMore
  • PostNL
  • SF Express
  • SingPost
  • Or directly through the assigned courier’s website

Please allow several days for tracking information to update after shipment.

7. Taxes & Duties

International shipments may be subject to:

  • Import taxes
  • Customs duties
  • Brokerage fees
  • Other related customs charges

These charges are determined by the destination country’s customs office.

The recipient is fully responsible for paying all applicable taxes and duties. trevoe.com does not cover these costs.

For further information, please contact your local customs office.

8. Customs & Regulations

Customers are responsible for ensuring that ordered items comply with local laws and postal regulations.

trevoe.com is not responsible for items that are rejected or seized by customs authorities in the destination country.

9. Foreign Transaction Fees

  • All transactions are processed in USD (U.S. Dollars).
  • Prices may be displayed in your local currency, but checkout is completed in USD.
  • Payments are processed via PayPal or credit/debit card.

If your credit card account is in a currency other than USD:

  • Your bank may apply a different exchange rate.
  • You may be charged a foreign transaction fee.

These fees are determined by your bank or card issuer. trevoe.com is not responsible for exchange rate differences or bank fees.

For more details, please contact your bank.

10. Contact Information

If you have any questions about shipping, please contact us:

Website: https://trevoe.com
Email: [Insert Customer Support Email]