Privacy Policy

This Privacy Notice for trevoe.com (“Company,” “we,” “us,” or “our”) describes how and why we may collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

  • Visit our website at https://trevoe.com, or any website of ours that links to this Privacy Notice
  • Make a purchase from our Shopify store
  • Engage with us in other related ways, including sales, marketing, or events

If you have any questions or concerns, please contact us at our Support Center at: [insert support email address]

1. What Personal Information Do We Collect?

We may collect personal information that you voluntarily provide to us when you:

  • Register an account
  • Place an order
  • Subscribe to marketing emails
  • Contact customer service
  • Participate in promotions or surveys

The personal information we collect may include:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through Shopify and payment providers)
  • Order history
  • IP address and device information

2. Do We Process Sensitive Personal Information?

We do not intentionally collect sensitive personal information (such as race, religion, health data, or biometric data).

If sensitive information is required for specific services, we will only process it with your explicit consent or as permitted by applicable law.

3. Information Automatically Collected

When you visit trevoe.com, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Referring URLs
  • Cookies and tracking technologies

This information helps us improve our website performance, enhance user experience, and prevent fraud.

4. Do We Receive Information From Third Parties?

Yes. We may receive information from:

  • Shopify (our e-commerce platform provider)
  • Payment processors (e.g., PayPal, Stripe, Shopify Payments)
  • Marketing partners
  • Analytics providers (e.g., Google Analytics)
  • Social media platforms
  • Public databases

5. How Do We Process Your Information?

We process your information to:

  • Provide and fulfill orders
  • Process payments
  • Deliver products
  • Provide customer support
  • Send order confirmations and updates
  • Improve and administer our Services
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Send marketing communications (with your consent)

We process your personal information only when we have a valid legal basis to do so.

6. When and With Whom Do We Share Your Information?

We may share your information with:

  • Shopify (hosting and store infrastructure)
  • Payment processors
  • Shipping carriers
  • Marketing and analytics providers
  • Legal authorities when required by law
  • Business partners in case of merger, acquisition, or asset sale

We do not sell your personal information.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your shopping cart session
  • Remember your preferences
  • Analyze website traffic
  • Provide targeted advertising

You may disable cookies in your browser settings, but some features of the website may not function properly.

8. How Long Do We Keep Your Information?

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

9. How Do We Keep Your Information Safe?

We implement appropriate technical and organizational security measures to protect your personal information.

However, no electronic transmission over the Internet or storage system can be guaranteed 100% secure. Therefore, we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your location (including certain U.S. states such as California), you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your personal data
  • Opt out of marketing communications
  • Request data portability
  • Restrict or object to certain data processing

11. How Do You Exercise Your Rights?

To exercise your rights, please contact us at:

Email: [insert support email]
Website: https://trevoe.com
Support Center: [insert link if applicable]

We will respond in accordance with applicable data protection laws.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Updates to This Privacy Notice

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date.”